Privacy Policy
Last updated: September 2026
CareCost PH respects the privacy of visitors to CareCostPH.com.
This Privacy Policy explains what information may be collected when you use our website, why that information may be collected, how it may be used, and the choices available to you.
CareCost PH aims to handle personal information responsibly and transparently in accordance with applicable privacy laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) where applicable.
By using CareCostPH.com, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
The information collected depends on how you interact with CareCost PH.
Information You Provide Voluntarily
You may voluntarily provide information when you:
- Submit a contact form
- Report an incorrect healthcare price
- Request a correction
- Contact us regarding a healthcare provider
- Send a business or advertising inquiry
- Subscribe to communications, if such a feature is offered
- Otherwise communicate with CareCost PH
Information you provide may include:
- Your name
- Email address
- Organization or company name
- Message content
- Healthcare provider information
- Supporting links or documents
- Other information you choose to submit
Please do not send unnecessary sensitive personal or medical information through our contact forms.
CareCost PH does not require your private medical history in order to answer general website, pricing, or correction-related inquiries.
Information Collected Automatically
When you visit CareCostPH.com, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Approximate geographic region
- Time spent on pages
- Links clicked
- Technical error information
- Other standard website usage data
This information may be used to understand how visitors use the site, maintain security, identify technical problems, and improve website performance.
How We May Use Information
Information collected through CareCost PH may be used for purposes such as:
- Operating and maintaining the website
- Responding to messages or inquiries
- Reviewing correction requests
- Verifying reported healthcare prices
- Improving articles and price guides
- Understanding how visitors use the website
- Improving website navigation and usability
- Detecting spam, abuse, or security threats
- Troubleshooting technical problems
- Measuring website performance
- Maintaining records where reasonably necessary
- Complying with applicable legal obligations
- Protecting the rights and security of CareCost PH and its users
We aim to collect and use information only where there is a reasonable purpose for doing so.
Contact Form Information
If you submit a contact form, we may retain the information you provide for purposes such as:
- Responding to your inquiry
- Investigating a correction
- Verifying healthcare provider information
- Maintaining a record of correspondence
- Preventing spam or abuse
Submitting a contact form does not create a doctor-patient relationship.
CareCost PH should not be used to submit urgent medical questions or confidential medical records.
Sensitive Personal and Health Information
CareCost PH is primarily a healthcare pricing information website, not a medical consultation service.
Please avoid sending:
- Medical records
- Laboratory reports
- Diagnostic images
- Prescription records
- Government identification numbers
- Insurance account numbers
- Detailed personal health information
- Other sensitive personal information
unless it is genuinely necessary and you understand why you are providing it.
If you accidentally send sensitive personal information that is not necessary for our purposes, we may delete or disregard it where appropriate.
Cookies
CareCostPH.com may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information about visits and understand how visitors interact with content.
Cookies may be used for purposes including:
- Essential website functionality
- Security
- Remembering preferences
- Website analytics
- Performance measurement
- Advertising, if advertising is enabled
- Preventing fraud or abuse
Some cookies may be placed by third-party services used on CareCost PH.
Your browser may allow you to block, restrict, or delete cookies. Disabling certain cookies may affect website functionality.
Where required by applicable law or the services we use, CareCost PH may provide additional cookie notices or consent options.
Analytics
CareCost PH may use analytics services to understand website traffic and how visitors interact with our content.
Analytics information may include:
- Pages visited
- Traffic sources
- Device categories
- General geographic information
- Session duration
- Navigation patterns
- Other aggregated usage information
We may use this information to determine which healthcare cost guides are useful to readers and how we can improve the website.
If we use third-party analytics providers, those providers may process information according to their own privacy policies.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Advertising
CareCost PH may display advertising now or in the future.
Advertising providers may use cookies or similar technologies to:
- Display advertisements
- Measure advertising performance
- Limit repeated advertisements
- Detect fraud
- Personalize advertising where permitted
- Understand interactions with advertisements
Third-party advertising services may process information according to their own privacy policies.
Where legally required, appropriate consent mechanisms may be used for personalized advertising or related technologies.
Affiliate Links
Some CareCost PH pages may contain affiliate links in the future.
If you click an affiliate link, the third-party website may use cookies or similar technologies to identify that the referral came from CareCost PH.
CareCost PH may receive a commission if you complete a qualifying purchase or transaction.
Affiliate websites operate independently and have their own privacy practices.
External Links
CareCost PH frequently links to external websites to help readers verify healthcare pricing or obtain additional information.
These websites may include:
- Hospitals
- Clinics
- Laboratories
- Diagnostic centers
- Government agencies
- PhilHealth
- Healthcare organizations
- Other third-party resources
Once you leave CareCostPH.com, this Privacy Policy no longer controls how the external website collects or uses your information.
We encourage you to review the privacy policy of any external website you visit.
Embedded Content
Articles on CareCost PH may contain embedded content from third-party services, such as:
- Videos
- Maps
- Social media posts
- Charts
- Forms
- Other interactive content
Embedded content may behave as though you visited the third-party website directly.
Those services may collect information, use cookies, or track interactions according to their own privacy policies.
Server Logs
Like most websites, CareCostPH.com or its hosting provider may maintain server logs.
Server logs may contain technical information such as:
- IP address
- Browser
- Requested page
- Access time
- Referring page
- Error information
These logs may be used for security, maintenance, troubleshooting, and website performance purposes.
Spam and Security Protection
CareCost PH may use security or anti-spam services to protect:
- Contact forms
- Website accounts
- Comment systems, if enabled
- Website infrastructure
These services may analyze technical information such as IP addresses, browser information, or submitted content to identify spam, automated activity, malicious requests, or security threats.
Comments
If CareCost PH enables comments, information submitted through the comment system may be stored along with technical information used for spam prevention and moderation.
Visitors should avoid publishing personal, medical, financial, or other sensitive information in public comments.
CareCost PH may remove comments that are:
- Spam
- Abusive
- Misleading
- Promotional
- Unrelated to the discussion
- Potentially dangerous medical advice
- In violation of applicable laws or website rules
Information From Healthcare Providers
Healthcare providers may contact CareCost PH to submit:
- Updated prices
- Price lists
- Provider details
- Service information
- Corrections
Information relating to a business or healthcare organization may sometimes be published when relevant to our healthcare price guides.
We do not intentionally publish private personal information submitted only for communication purposes unless there is an appropriate reason and lawful basis to do so.
How Long We Retain Information
We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including purposes such as:
- Responding to correspondence
- Maintaining correction records
- Preventing abuse
- Resolving disputes
- Meeting legal obligations
- Maintaining website security
Retention periods may vary depending on the type of information and why it was collected.
Technical logs and analytics information may be retained according to the settings and policies of the services used by CareCost PH.
How We Protect Information
CareCost PH aims to use reasonable administrative and technical measures to protect information against:
- Unauthorized access
- Improper disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, online transmission, storage system, or security method can be guaranteed to be completely secure.
You should therefore avoid sending unnecessary sensitive information through the website.
Sharing of Personal Information
CareCost PH does not intend to sell personal information submitted directly by visitors as a standalone product.
Information may be shared with third parties when reasonably necessary, including:
- Website hosting providers
- Email providers
- Analytics providers
- Security and anti-spam providers
- Website service providers
- Professional advisers
- Authorities where legally required
Third-party service providers may process information only as necessary for the services they provide, subject to their respective terms and privacy practices.
Information may also be disclosed where reasonably necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Protect legal rights
- Investigate fraud or abuse
- Protect website security
- Protect users or other persons from harm
International Processing
Some third-party services used by CareCost PH may operate servers or process information outside the Philippines.
As a result, information may be processed in jurisdictions that have different privacy or data protection laws.
Where applicable, we aim to use reputable service providers and appropriate privacy safeguards.
Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information.
Under Philippine data protection law, these may include rights relating to:
- Being informed about personal data processing
- Accessing personal information
- Objecting to certain processing
- Correcting inaccurate information
- Requesting blocking, removal, or destruction in appropriate circumstances
- Obtaining appropriate remedies where rights have been violated
- Data portability where applicable
The availability of a particular right may depend on the circumstances and applicable law.
To make a privacy-related request concerning information you previously submitted to CareCost PH, please contact us through our Contact page and provide enough information for us to identify the relevant request.
We may need to verify your identity before responding to requests involving personal information.
Children’s Privacy
CareCost PH is intended as a general healthcare pricing information resource and is not specifically designed for children.
We do not knowingly seek to collect unnecessary personal information from children.
If you believe a child has submitted personal information to CareCost PH inappropriately, please contact us so we can review the matter.
Parents and guardians should supervise children’s use of online healthcare information.
Do Not Send Medical Emergencies Through the Website
CareCost PH does not provide emergency medical services.
Do not send urgent health concerns, emergency requests, or requests for diagnosis through our forms or email channels.
If you or another person may be experiencing a medical emergency, seek appropriate emergency medical assistance immediately.
Third-Party Privacy Policies
Third-party services used by CareCost PH operate under their own privacy terms.
This Privacy Policy does not control the data practices of independent third parties.
Before providing personal information to another website or service, you should review that organization’s privacy policy.
Changes to This Privacy Policy
CareCost PH may update this Privacy Policy when:
- Website features change
- New services are introduced
- Analytics or advertising technologies change
- Privacy requirements change
- Our data practices change
When material changes are made, the Last updated date at the top of this page may be revised.
We encourage visitors to review this page periodically.
Contact Us About Privacy
If you have questions about this Privacy Policy or information you have submitted to CareCost PH, please contact us through our Contact page.
Please include enough information for us to understand and respond to your request.
You may also review our:
- About Us
- Editorial Policy
- How We Research Prices
- Medical Disclaimer
- Corrections Policy
CareCost PH — Know the cost before you get care.